Customer Care Executive

0 - 5 Years
Chennai

Job Description



Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Co-ordinate with Stores for delivery and receive updates from them.

Responding promptly to customer inquiries.

No Night Shifts but Rotational Day Shifts.

No Week off's on Sunday's but you can avail for off in any of the Week Day's.

No Target's

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

WAYCOOL FOODS AND PRODUCTS PRIVATE LIMITED

WayCool is a food services distribution company that works with farmers across India to hygienically and efficiently transport fresh produce from farm to fork, minimizing wastage, maximizing farmer benefit, and creating value in the process. We supply through our own branded retail stores, and to other wholesale customers like industrial canteens, supermarket chains, and even mom and pop stores. Additionally, we have around 35,000 farmers in our database. We have overall eight B2B Channels & one B2C Channel running in Chennai, whereas our Operations of B2B Channels are expanded to Bengaluru, Coimbatore & Hyderabad. We are doing the services for both Fruits & Vegetables and also Non- Fruits & Vegetables products like Staples, Dal, Sugar, Maida, Atta, etc., and other packed & processed foods. The total strength of manpower is been around 1100 employees as on today.

As we grow rapidly, we are looking for further expansion which will certainly give you wider scope to grow and take career to the next level.
View Contact Details+

Recruiter Name:D. Sasi Rekha

Contact Company:WAYCOOL FOODS AND PRODUCTS PRIVATE LIMITED

Telephone:9500125376

Reference Id:CS001

Website:http://careers.waycool.in

Salary

Not Disclosed by Recruiter

Role Category

Voice

Role

Telecalling/Telemarketing Executive

Employment Type

Full Time, Permanent